Easy Booking

When you phone to book your BMW in for a service, the Service Booker will ask you a few questions about your requirements. This information will determine whether the Service Department can finish the work within 90 minutes: if so, you will be offered the option of BMW Fast Lane.

With BMW Fast Lane, you won’t need either collection and delivery or a loan car. That means you can save loan car insurance costs and it’s often possible to receive an earlier appointment, so you can have your BMW serviced and back on the road sooner.

Managing good use of your time

While you are with us you’re warmly invited to relax in our customer lounge. Check your email and surf the web via our complementary wireless access at BMW Nine Elms. Or simply sit back in comfort with a good cup of tea or coffee and read the paper. With Fast Lane, attentive staff will help you make the most of the short wait while your BMW is worked on.

Keeping you informed

Because you will be on hand, if our BMW Approved Technicians discover a need for further repair work, they can discuss it straight away with you. If it proves necessary to undertake further work, you may be given the option of making another appointment at a date to suit you or we can continue work on the car immediately.

Ask us for further details

The next time your BMW needs routine service and maintenance, why not ask about BMW Fast Lane? It could save you time and trouble – and we will ensure that both you and your BMW get the very best care and attention.