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The BMW 5 Series.

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The BMW M4 Competition Coupé and Convertible.

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The BMW X Range. Lead without compromise.

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BMW Plug-In Hybrid Range.

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The new BMW X3 xDrive 30e

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BMW Park Lane takes part in Pride In London 2019

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The BMW i3 - Now available on the Motabilty car scheme

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No Planet B - Setting The Standards For Sustainability

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Park Lane Affinity Partner Brunch

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Macmillan Charity Bake Sale

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BMW Owners London Event

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Red Nose Day 2019.

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International Women’s Day Event.

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The BMW X3 and BMW X4, from BMW Park Lane

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The Flow of Colours Event

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19 Plate Sales Event

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Motability Open Day

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Company Car v Company Allowance?

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Park Lane Competition - Frieze

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The new BMW Z4 Coming March 2019.

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THE SUMMER OF 68.

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BMW Park Lane Rewards - Driving Experiences

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Park Lane DTM Ticket Competition

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Park Lane BMW Park Royal

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The Fluid Grey Edition BMW i3

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How Good Are You?

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The Goodwood Festival of Speed – The Silver Jubilee

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10 Questions with Chris Learmonth

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Proud Sponsors of SouthWestFest

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BMW Help: Recalls

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The Park Lane Way.

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Hawkins and Brimble Launch event at BMW Park Lane

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Customer Service Hero Award

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Park Lane Corporate and Diplomatic Golf Day

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CHARGED.

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Taste of London

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May Fair Hotel Swan Lake Live Screening

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BMW M5 Competition

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PARK LANE SALES EVENT

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Fully Charged Competition

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Already a BMW Park Lane Customer?

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The BMW X Range, with Chel-ski

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Follow the Leader

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The Home of BMW Lifestyle, Parts and Accessories.

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THE BMW iPERFORMANCE RANGE

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Winter is Coming.

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MPowerment

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Hallie Sara X BMW i Park Lane

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THE NEW BMW M5. IT HAS IT ALL.

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The BMW Chauffeur Programme

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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THE BMW i3

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BMW Park Lane Loyalty Voucher

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How to get connected with BMW Connected Drive.

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Your Perfect BMW Couldn't Be Closer.

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Explore the dealership

Home of BMW in the Heart of London

BMW Park Lane are the only BMW UK owned Retailer in the UK. Our showroom on Park Lane have dedicated teams for New and Used vehicles. Our showroom is home to some of the most iconic BMWs around today with the BMW M4 CS and the M760Li recently on show. View the entire BMW range on our website and our latest offers and get in touch with a member of the team to organise your visit or test drive.

BMW i Park Lane

BMW i Park Lane

We are the only BMW i Showroom in the UK. Our dedicated team of BMW i specialists are on hand to give you the best experience when going Electric. We understand the anxieties of moving to electric mobility, so our team on Park Lane are here to help you with this exciting transition. View our products and get in touch to find out more about how we can lead you into the future of mobility.

BMW Battersea

Our purpose built Aftersales Centre on Stewarts Road in Battersea houses our Service and Parts teams. If you are in need of a routine maintenance check, service or repair, our trained team of technicians will have the answers. Our shuttle will be able to pick you up and drop you at the local tube stations to provide that convenience you need from us. Browse our website for all your Aftersales needs and get in touch with our team to organise your next visit.

Our Partners

Our Partners

Here at BMW Park Lane we value relationships. With our customers of course but also with local companies. We are working with an excellent selection of companies who help us deliver the service you would expect from the flagship BMW Retailer in the UK. Find out more about our partners today.

Meet the team

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Lukas Ryan

General Manager
  • Years at the dealership 16
  • Years in the industry 17
  • Department BMW Sales

Kam Pankhania

BMW i General Sales Manager
  • Years at the dealership 16
  • Years in the industry 20
  • Department BMW i

Peter Adams

BMW Sales Manager
  • Years at the dealership 17
  • Years in the industry 17
  • Department New

Richard Anerville

Used Car Sales Manager
  • Years at the dealership 12
  • Years in the industry 12
  • Department Used

Mark Moore

Retail Manager
  • Years at the dealership 6
  • Years in the industry 8
  • Department New

Mark Allen

Sales Executive
  • Years at the dealership 3
  • Years in the industry 5
  • Department New

Chris Howard

Retail Manager
  • Years at the dealership 9
  • Years in the industry 12
  • Department New

Kunal Jarodia

Sales Executive
  • Years at the dealership 1
  • Department New

Ian Podmore

Motability Specialist
  • Years at the dealership 4
  • Years in the industry 7
  • Department New

Alex King

Sales Executive
  • Years at the dealership 1
  • Years in the industry 4
  • Department New

Simon Philpott

Retail Manager
  • Years at the dealership 10
  • Department Used

Scott Walker

Sales Executive
  • Years at the dealership 4
  • Years in the industry 6
  • Department Used

David Joseph

Sales Executive
  • Years at the dealership 6
  • Years in the industry 7
  • Department Used

Luke Jeffery

Retail Manager
  • Years at the dealership 11
  • Years in the industry 12
  • Department Used

Moe Laher

Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Used

Wayne Brennan

Sales Executive
  • Years at the dealership 4
  • Years in the industry 6
  • Department Used

Bellal Abbas

Retail Manager
  • Years at the dealership 3
  • Years in the industry 14
  • Department Used

James Garbis

Sales Executive
  • Years at the dealership 1
  • Years in the industry 4
  • Department Used

Korab Galica

Sales Executive
  • Years at the dealership 2
  • Years in the industry 4
  • Department Used

Kosh Mehta

Sales Executive
  • Years at the dealership 14
  • Years in the industry 15
  • Department Used

Adam Laher

Sales Executive
  • Years at the dealership 1
  • Years in the industry 7
  • Department Used

Martin O'Hara

Sales Executive
  • Years at the dealership 12
  • Years in the industry 13
  • Department Used

Stephen Wilson

Sales Executive
  • Years at the dealership 10
  • Years in the industry 11
  • Department Used

Thomas Godfrey

Sales Executive
  • Years at the dealership 2
  • Years in the industry 4
  • Department BMW i

Tony Pasztor

Retail Manager
  • Years at the dealership 4
  • Years in the industry 5
  • Department BMW i

Winnie Cowley

Retail Manager
  • Years at the dealership 3
  • Years in the industry 5
  • Department BMW i

Jake Anderson

BMW i Specialist
  • Years at the dealership 2
  • Years in the industry 4
  • Department BMW i

Giuseppe Bonfiglio

BMW i Specialist
  • Years at the dealership 5
  • Years in the industry 6
  • Department BMW i

Russell Knight

BMW Group Buyer
  • Years at the dealership 3
  • Years in the industry 10
  • Department BMW Used

Customer Reviews

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Windscreen wipers were smeary. The engineer had identified this problem, but blades not replaced. A basic safety requirement you would think!

Service

Car wasn't ready at agreed time. Had to wait for 45 minutes for it to be cleaned which was done poorly. Advised that tyre needed to be replaced because of bulge but Park Lane couldn't be bothered to do this, so I had to waste time taking it elsewhere

Service

I am deducting a point because I booked online for the Black Friday offer. But of course the dealer just logs on to the website and charges the price of the day. Somewhat disappointed the car was not cleaned but I will bring it in the New Year.

Service

Bmw park lane failed to accept they had done the damages. I had arranged with service department for the car to be recovered at 12:00pm on Monday 30th December 2019 but they pushed the car out at 1:15 pm and was Changed £40 more by the recovery

Service

Due to the service and communication my experience had no negatives. All personnel were polite and engaging.

Service

Generally good.

Service

I had very good service people work with BMW company all good when I had problem with my car they all helped me thank all

Service

Help and attention by Abby Strawson, my service consultant, was exceptional. I was very pleased. However, I was slightly surprised when getting the car back all my satnav destinations where gone as well as my map settings.

Service

No staff were able to confirm if an email or other correspondence had been sent to customers informing them of the change of location!

Service

Same as Above but very expensive despite Bmw contribution for a not uncommon fault just out of warranty

Service

good honest and informative service

Service

Sales person (female) was really helpful.

Service

Very professional and friendly staff.

Service

kept me informed, collected car on time, brought it back clean, very pleasant driver.

Service

Great facilities.

Service

Can't fault it.

Service

Great service and communication But no wash and vacuum, disappointing

Service

Team were helpful

Service

Work was done ahead of time and schedule, with items that I had not expected to be fixed, fixed.

Service

Car came back from winter wheel swap with all four tyres significantly under-inflated and the TPM not re-set. The cleaning of the car was also patchy - still patches of dirt on the paintwork.

Service

Trustly staff

Service

Great staff, great service approach

Service

All staff are very courteous and attentive

Service

the car was serviced and MOT done and delivered home

Service

All work required was done

Service

The work was well done, but pick up was delayed as a wrong replacement part (side view mirror) was delivered.

Service

It was great to have the opportunity to chat with senior technician Tristan about my activehybrid 3 and i3 just to confirm a few questions

Service

Wait times and non attentive service - I have asked questions via email several times without receiving any reply

Service

The service provided by Mr. Mallouppas was outstanding and work carried out fast and effeceintly.

Service

I waited while the work was completed and every effort was made to make me and my small dog both comfortable during our wait and informed as to the progress on the work.

Service

Pleasant staff

Service

The service consultant and other staff at the service site were extremely warm and friendly. Sourced a tyre on the same day

Service

No issues with the dealer....all done on time

Service

Because I still have the issue with my car. I appreciate that I have not called back to sort this out but it is on my to do list

Service

Excellent meet and greet. Friendly service manager. Time taken to answer the phone initially: poor. Service nearly went to Exeter BMW who answered straight away. I understand Exeter is smaller ... get more people in to answer the phone.

Service

The check out process when the car was given out to me it was not explained in very detailed the issues with it. Later on I asked via e-mail to provide me a quote for the works needed and I did not receive one.

Service

Very professional

Service

faultless and efficient

Service

Quick, efficient and good value

Service

The service was good however the one issue that I went in for has not been resolved.

Service

See above. I have become acquainted with some members of the service personnel at Battersea and trust their judgement.

Service

Mark creswell was amazing

Service

I was surprised that a full service excludes something as basic as screenwash

Service

The service was brilliant - but the customer service agent was helping me with an issue with iDrive and promised to follow up. This didn't happen - again. It has been going on for months.

Service

I think everything was done correctly

Service

Enjoy the personalised service. Only downside was the duration of the wait.

Service

All staff at the service centre were welcoming and considerate. This is incredibly important for a woman on her own

Service

Received several update calls to advise on progress

Service

They knew my name, right as I steppe in the door, great service area to sit & wait for my car. Car done quicker than the 1.5 hours they thought it would take and great service manager who helped me.

Service

Everything explained and advice given all good.

Service

my car was ready on time and everything was completed. however I had issues initially with my service pack which I had to sort out which was frustrating as I would've expected BMW to deal with that and not me. The person was a bit rude initially also

Service

The service issues were dealt with in a timely way. There was a small problem which necessitated returning to the centre, but it was swiftly dealt with and I was soon on my way again.

Service

I have not had any contact with BMW Park Lane Service dept.

Service

Happy with the job done